Subscriptions are only recommended for customers that have already used this item. If you have not used this item, we strongly suggest that you try a one-time purchase, prior to subscribing.

Minimum subscription period is 60 days. A 30-day cancellation notice is required. Opened items may not be returned.

Please e-mail hello@lashboxla.com.au to make any changes to your subscription.

How do I subscribe?

You can subscribe to an item by going to the item's product page on lashboxla.com.au We currently are offering subscriptions for 5 of our adhesives and will be launching subscriptions for more items in the near future!

Can I cancel my subscription?

Yes, you may cancel by emailing hello@lashboxla.com.au and requesting for your subscription to be canceled. Minimum subscription period is 60 days. A 30-day cancellation notice is required. Opened items may not be returned.

Can I modify my subscription? 

If you would like to change day of the month, item or the frequency that your adhesive ships or to cancel any time, please log in at the top or bottom of this page with your email or phone number used on your subscription order, if you have any troubles accessing your subscription account please contact us via email hello@lashboxla.com.au and we can make any changes for you.

How do I receive free shipping for my subscription? 

When you place your initial order for your subscription, your order must ONLY contain the subscription item. If you have any non-subscription products in your shopping cart, your order will not be eligible for free shipping. 

How will I be charged each month?

The credit/debit card that you use when you place your initial order for the subscription will be charged each month on the date of your order. For example, if your initial order is placed on April 5th, then on the 5th of each month, your card will be charged.